Dillons of New Street - The Store.
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bricks and mortar - one of the most stunning bookshops in the world
We're lucky to inhabit a beautiful building in the middle of Birmingham. Come visit sometime!

How to find us

The store is approximately half way up New Street, where Corporation Street intersects. Alongside the store is the ranmped entrance to the Pallisades shopping center and New Street train station.

A Map of the area is here

Store Particulars

Phone:
+44 121 631 4333

Fax:
+44 121 643 2441

Write:
Dillons Bookstore
128 New Street
Birmingham
B15 2TU
UK

That's a bookshop, that is. There's this theory that even if the shop was full of crappy books and the staff were surly and arrogant, people would still come into the store. We're not about to put this into practice, but when you come through the front doors you can see where this theory comes from. The building currently known as Dillons was originally the first Midland Bank built during the Birmingham heyday of 1920 (????). During the 1990s many banks found they could not justify the upkeep of their temples to mammon so they were sold off to breweries and converted into pub/restaurants (and very nice they are too). But not this one.

But first a little history about the Dillons name.

Waaay back in 1912 (???) Una Dillon opened a wee academic bookshop in London. This grew into the magnificent Gower Street store serving Central London's universities. In the 1980s Dillons was bought out by a company called Pentos who, in true Thatcherite style, opened Dillons stores across the country and incorporated other bookshops into the chain including Hatchards, Claude Gill and, of relevance to us, Hudsons. More about Hudsons later. Around the same time Tim Waterstone started his chain of stores and a bitter rivalry ensued changing the face of British bookselling for better or worse. Pentos also owned Rymans and Athena, the latter of which suffered greatly during the 1990s as it epitomised the 80s in all its tacky glory. As the post-Thatcherite recession deepended Pentos went into receivership in 1994 (???) and Dillons, which on it's own was a viable company, was bought by HMV. Now things have come full circle as HMV/Dillons have merged with Waterstones and new rivals are on the scene – the American chain Borders on the hight street and Amazon et al on the web – and bookselling is about to change again.

The view from the Second Floor But enough corporate shenanigans. Back to our store. Hudsons opened in 1940 (???) at XXX New Street and established itself as Birmingham's main bookshop. As the Midland Bank building became available in 1993, Pentos saw the opportunity to have a flagship store outside London to make Tim Waterstone go green, so they moved Hudsons to 128 New Street and rebadged it Dillons.

After years of being bought, sold, moved, renamed, merged and the rest, this history of this shop can be rather overwhelming. So on the whole we ignore it. The shop might have a big "d" on the front of it, but we don't act like a flagship any more. As head office decides that the Waterstones brand is the stronger (as if branding had any importance in bookselling) Dillons New Street finds itself more or less out on its own with the ability to go our own way. And to be honest we prefer it that way. It means we can do kooky things like this web site on company time. And it also means we're one of the most successful stores in the group. Odd that.

But this rambling belongs on the Agenda page, so I'll conclude with an estate agent's guide.

The store has four floors connected by a sweeping staircase in the middle (which was not actually an original feature). The first floor has a balcony overlooking the store where pianists and jazz bands often play live music. The second floor has a central balcony overlooking the store and a blue glass domed ceiling. The ground floor can be cleared away for events seating up to 400 people. The lower ground floor is partly in the old bank vaults with the original slate floor. We've got around 1,000,000 books, special offers on new titles and back list, staff who know what they're talking about, most of the time. I could go on, but you really need to see it for yourself. As a vision of what bookshops can be, it's a damn good one.


DEPARTMENTALISE

Erotica (Lower Ground)
As opposed to pornography. Some quite wonderfully extreme works with an emphasis on the fetishistic thanks to publisher Taschen who make up most of the range.
History (First Floor)
Thoroughly sorted into period and country and featuring a wide range of historical biography.
Languages (Second Floor)
Without doubt the BEST languages department outside London. We guarantee that if there's a living language and there's a book on how to learn it, we'll have it in stock. Also an increasing range of foreign literature, and the ongoing quest to represent Asterix in every language.
Law (Second Floor)
All the law texts you would expect, plus an eclectic selection of more left-field titles, such as the perennial favourite "The Law of Sewers and Drains"
Photography (Lower Ground)
A wide range of coffee-table art books from classical to avant guard photographers, plus many books on practical photography.
Travel (Ground Floor)
One of our larger departments, as well as the full range of country and city guides and a wide selection of fold out maps, we also stock four bays of travel writing and a whole bunch of globes.
Veterinary (Second Floor)
As there is no veterninary college in the local area, we only have a couple of shelves of veterinary books. However, we do have books with pictures of half naked old men with their hand up a heffer's bits. If that's your kind of thing.

  People Run This Shop.

Each department is looked after by a specific bookseller who is responsible for how it is stocked and displayed. They are familiar with their stock and can help you with any enquiries you may have. Please note that, with the shop being open 7 days a week, we cannot guarentee that the department expert will be in when you visit, but we'll do our best.

I'm not about to list all the booksellers in the store (approx 60), but should you have a comment about any aspect of the store, being it positive, negative or just plain constructive, please direct it to the management team, by letter, phone, email or in person.

Store Manager:
Chris Wortley
Floor Managers:
Jo Hobbes (Lower Ground & First)
Judith Phillpot (Ground)
Kevin Edgington (Second)
Personel Manager:
Madeline Baxter
What is Pam's title anyway?
Pam Issac
 

All contents © respective reviewer and Dillons of New Street. Book images used for promotional purposes. Maintained by webmaster@dillonsnewstreet.co.uk
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